Returns & Exchanges

At LUNARIA SKIN, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for most skincare products. Please ensure items are in their original packaging and meet our eligibility criteria for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to start the process.

  • 2.
    Prepare the Package

    Securely pack the items in their original box and include the provided return authorization slip inside.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.