Returns & Exchanges
At LUNARIA SKIN, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for most skincare products. Please ensure items are in their original packaging and meet our eligibility criteria for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
- 2.Prepare the Package
Securely pack the items in their original box and include the provided return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.